Search New Braunfels Residents Directory
The New Braunfels residents directory covers public records from the city and Comal County. New Braunfels is between San Antonio and Austin with about 100,000 residents. City Hall is at 550 Landa Street, New Braunfels, TX 78130. The city spans parts of both Comal and Guadalupe counties. Records include police reports, court filings, city documents, and property data. The city offers online tools to file reports and request records.
New Braunfels Overview
New Braunfels Public Records
The City of New Braunfels website links to all departments and online services. The city secretary's office at 830-221-4010 handles public information requests. Hours are Monday through Friday, 8 a.m. to 5 p.m.
The City Secretary is the official custodian of city records. This office keeps council meeting agendas and minutes, ordinances, resolutions, and board and commission records. It also runs elections and manages the municipal code.
All requests must follow the Texas Public Information Act. The city has 10 business days to respond. Standard copy fees are $0.10 per page.
New Braunfels Police Records
The New Braunfels Police Department provides several online services. You can file a police report online, get traffic accident reports, report traffic concerns, report parking issues, and submit anonymous crime tips through Comal County Crime Stoppers (which may be eligible for cash rewards).
For the non-emergency line, call 830-221-4100. For emergencies, dial 911. The department covers both the Comal County and Guadalupe County portions of New Braunfels.
Traffic accident reports are available online through the TxDOT CRIS system. The fee is $6 for a regular copy. You can also request records directly from the police department.
Additional police services include extra patrol requests for vacations, off-duty security for events like weddings and parades, and a citizen feedback survey. The department has a staff directory online with phone numbers and email addresses for administration, patrol, and criminal investigations.
This screenshot shows the New Braunfels official website with links to police services and city departments.
New Braunfels Municipal Court
The New Braunfels Municipal Court handles Class C misdemeanors and city ordinance violations. Call 830-221-4180 for court information. The court offers virtual court options, so you may be able to handle your case without visiting in person.
You can pay citations online and look up court docket information through the website. Defensive driving courses and deferred disposition are available for some cases. The court is a court of record, meaning appeals are based on the trial record rather than a new trial.
For cases above Class C misdemeanors, those go through Comal County courts.
How to Request Records in New Braunfels
The process for getting public records in New Braunfels depends on what type of record you need. For city records like council minutes, ordinances, or general city documents, go through the city secretary's office. For police records, contact the police department directly. For court records above the municipal level, go through Comal County.
When you submit a request, be as specific as you can. Include names, dates, case numbers, or any other details that will help the staff find what you need. The more info you give, the faster they can process your request. Vague requests take longer because staff have to search through more files.
The city cannot create new documents for you. Requests must be for records that already exist. They also cannot do legal research on your behalf. If you need legal analysis, you should talk to a lawyer. If the city thinks an exception applies to your records, they have to ask the Texas Attorney General for a ruling within 10 business days. That can add time to the process.
Standard copy fees are $0.10 per page for paper copies. Large requests may have additional labor and overhead costs. If your request would cost more than $40 to process, the city must give you a cost estimate before they start working on it.
New Braunfels has grown quickly in recent years, and the city has added online services to keep up with demand. More forms and services are available through the website each year. For development records like building permits and code enforcement, check the city's community development department. These records are public and available through the open records process.
The police department also takes anonymous crime tips through Comal County Crime Stoppers, which may be eligible for cash rewards. If you have info about a crime but don't want to be identified, this is a good option. You can submit tips online or by phone.
Comal County Resources
The Comal County government manages court records, property records, and vital records for New Braunfels residents. The county clerk handles marriage licenses, birth and death certificates, and deed recordings. The sheriff's office maintains jail records, and online inmate search is available.
Tax records go through the county tax assessor. Property deeds and probate records are also at the county level. For state-level court searches, the Texas Judicial Branch provides the re:SearchTX system covering all Texas counties.
Vital records can also be ordered at the state level through the Texas DSHS Vital Statistics office or the Texas.gov vital records page. Voter registration records are public and can be verified at VoteTexas.gov.
Comal County Residents Directory
New Braunfels is the county seat of Comal County. The county manages court records, property files, and vital records for local residents.
Nearby Cities
Other cities near New Braunfels with residents directory pages are listed below. These cities share many of the same state-level databases for court records, vital records, and crash reports.